How to keep your private data personal at the office.

Did you know your employer might be accessing your data, using it to create a profile of your peers' work habits? You expect your company-owned work devices to be tracked and monitored – that’s just good business – but your boss might also be mining information you send to personal devices if you use the office wifi. Most use it to better unders...
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Chatbots: Unlocking Business Value

The advent of chatbots is the perfect example of how online customer interaction has evolved quite a bit in the last decade. Powered by artificial intelligence, they mimic human conversations to interact with customers. Let’s take a look at this new normal and dominant platform to handle customer queries. Chatbots can cycle through mountains of...
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